QA Manager (Tokyo)

As the QA Team Manager, you will lead quality assurance across multiple products, including our core product. You will be responsible for both people management and the planning and execution of quality strategies to ensure high product quality across the organization. Responsibilities Manage QA team members, including goal setting, performance evaluation, development, and conducting 1-on-1 meetings Define and drive the QA strategy and roadmap Design, improve, and optimize quality management processes throughout the SDLC, and promote test efficiency Develop and execute test automation strategies Collaborate with stakeholders, including Development and SRE teams, to share quality issues and drive improvements, contributing to overall organizational quality enhancement Lead QA hiring activities, including hiring plans, interviews, and onboarding Manage budget and resources What Makes This Role Attractive Engage with multiple products across the company from a “quality” perspective, gaining experience as a key player in both project execution and product development Be at the forefront of product growth and transformation, witnessing and shaping changes as they happen Join a culture that encourages proactive, offensive QA initiatives rather than passive quality control Work with significant autonomy within the product and QA teams Take on management challenges in a global environment Organization You will be part of the JPN-QA team within the Innovation & Engineering Division. There is also an IND-QA team based in India, and you will work closely with managers in other locations to carry out your responsibilities. Tools Task Management: ClickUp Test Case Management: TestRail Test Automation Framework: CodeceptJS CI: GitHub Actions Requirements At least 3 years of experience in team management At least 5 years of experience in web application testing and QA Hands-on experience as a QA engineer in test planning, design, and execution Experience in introducing and driving test automation initiatives Strong knowledge and practical experience in software quality management Japanese: Business-level proficiency English: Conversational level or above Nice to haves Experience in building a QA team or scaling a QA organization Hands-on experience with test automation using frameworks such as Selenium, Cypress, or Playwright Experience integrating and operating tests within CI/CD environments Experience in web application development (backend and/or frontend) Management experience in a startup or agile environment Experience collaborating with global teams across different time zones and cultures Hiring process steps Document Screening Casual Interview (Japanese Language Check) First Interview Second Interview Third Interview Final Interview + Reference Checks Job Offer Meeting