Product Solution Architect

**About the company:** Treasure AI Minato-ku, Tokyo Treasure AI is the only enterprise Customer Data Platform that harmonizes an organization’s data, insights, and engagement technology stacks to drive relevant, real-time customer experiences throughout the entire customer journey. **Responsibilities:** Develop and Maintain Knowledge Base: Build a library of solution templates, best practices, and technical guides that align with product capabilities, enabling Solution Architects, Customer Success Engineers, and Sales Engineers to design effective solutions independently. Regularly update resources to incorporate new product features and industry best practices, ensuring relevance and accessibility. Consultation and Support for Internal Teams: Provide architectural guidance to internal and external solution architects through technical workshops, training sessions, and consultations, fostering team autonomy in solution design. Act as the go-to technical advisor for complex architectural scenarios. Abstract Problems into Product Capabilities: Identify recurring problems from internal teams (SE, SA, TAM, CSM) and abstract them into reusable product capabilities — not feedback, but problem redefinition. Co-design solutions with Engineering; contribute to ERDs, design documents, and architectural decisions. Ensure abstractions flow through Engineering to Product. Standardize Solution Design: Create and refine reusable architectural templates and frameworks to streamline internal solution development, ensuring consistency and scalability across projects. Requirements Both English and Japanese with business proficiency level. Strong background in enterprise SaaS solution and software architecture, with a deep understanding of platform capabilities and constraints. 5+ years of experience in solution architecture, technical consulting, or a similar role in a SaaS environment. Proficiency in system integration, data processing, application design, and cloud-based architecture patterns; demonstrated experience creating reusable solution frameworks. Proven ability to create and maintain technical documentation, solution templates, and architectural best practices guides that are adopted at scale by field teams. Demonstrated ability to identify, document, and communicate product limitations and customer needs as structured feedback that influences roadmap. Strong consultative skills — comfortable advising SAs, CSEs, and SEs on complex technical architecture decisions and fostering their autonomy. Effective communicator across technical and non-technical audiences; able to explain architectural trade-offs clearly to both field practitioners and executive stakeholders. APPLY FOR THIS POSITION DO YOU NEED MORE INFO? ASK A QUESTION About Treasure AI Treasure AI Minato-ku, Tokyo Treasure AI is the only enterprise Customer Data Platform that harmonizes an organization’s data, insights, and engagement technology stacks to drive relevant, real-time customer experiences throughout the entire customer journey. Key benefits Highly Technical Founders Globally distributed company Open Source is in our DNA Read more More jobs like this We'll send you a digest of new English-friendly software developer jobs in Japan. Your email stays private, we don't share or sell it. Apply for this position × This position is only open to current residents of Japan. This position requires business Japanese. I have a favour to ask. When you apply to Treasure AI, please tell them that you heard about the position on TokyoDev . This helps to keep this job board sustainable, so I'd be grateful for your support with this. - Paul, Founder of TokyoDev Continue applying © 2026 Privacy Policy **Requirements:** Both English and Japanese with business proficiency level. Strong background in enterprise SaaS solution and software architecture, with a deep understanding of platform capabilities and constraints. 5+ years of experience in solution architecture, technical consulting, or a similar role in a SaaS environment. Proficiency in system integration, data processing, application design, and cloud-based architecture patterns; demonstrated experience creating reusable solution frameworks. Proven ability to create and maintain technical documentation, solution templates, and architectural best practices guides that are adopted at scale by field teams. Demonstrated ability to identify, document, and communicate product limitations and customer needs as structured feedback that influences roadmap. Strong consultative skills — comfortable advising SAs, CSEs, and SEs on complex technical architecture decisions and fostering their autonomy. Effective communicator across technical and non-technical audiences; able to explain architectural trade-offs clearly to both field practitioners and executive stakeholders. APPLY FOR THIS POSITION DO YOU NEED MORE INFO? ASK A QUESTION About Treasure AI Treasure AI Minato-ku, Tokyo Treasure AI is the only enterprise Customer Data Platform that harmonizes an organization’s data, insights, and engagement technology stacks to drive relevant, real-time customer experiences throughout the entire customer journey. Key benefits Highly Technical Founders Globally distributed company Open Source is in our DNA Read more More jobs like this We'll send you a digest of new English-friendly software developer jobs in Japan. Your email stays private, we don't share or sell it. Apply for this position × This position is only open to current residents of Japan. This position requires business Japanese. I have a favour to ask. When you apply to Treasure AI, please tell them that you heard about the position on TokyoDev . This helps to keep this job board sustainable, so I'd be grateful for your support with this. - Paul, Founder of TokyoDev Continue applying © 2026 Privacy Policy