IT Engineer / Systems Administrator

**About the company:** KOMODO Chiyoda-ku, Tokyo KOMODO works on products that shape the gaming and manga industries of the future. We've brought the Valve Index VR system and Steam Deck to markets in Asia, developed and published original games, and are building a manga platform. **Responsibilities:** Provide technical support for business needs and objectives through modern cloud-focused technology solutions spanning the following areas: collaboration systems, productivity applications, identity & access management, endpoint management tools, DNS management, and web hosting Solve escalated technical issues with both internal and external teams and business partners Implement and manage security solutions to protect our organization’s data, systems, and networks from cyber threats and unauthorized access Deploy, manage, and monitor dependable IT infrastructure on industry-standard cloud platforms Develop and maintain documentation, procedures, and policies related to IT services, infrastructure, and solutions Contribute to planning and executing IT projects, including system upgrades, migrations, and expansions Engage and partner with vendors and service providers to provide us with great rates Requirements Business level Japanese. You’ll be communicating both internally with Japanese speaking employees, and also with external vendors as the lead contact person. 3+ years of experience in systems administration in a fast-paced IT environment, including Google Workspace Experience in establishing security policies and documentation for an organization or company Strong understanding of networking principles and protocols (DNS, DHCP, VLANs, VPN) Knowledge of cybersecurity best practices, tools, and procedures Experience with SaaS tool management (e.g., Slack, Office365, Zoom, etc.) Experience with hardware provisioning, troubleshooting, and inventory management Excellent track record demonstrating organizational skills, multitasking adeptness, and initiative Demonstrated critical thinking and problem-solving skills Nice to haves While not specifically required, tell us if you have any of the following. Hands-on experience with cloud platforms (GCP, AWS, or Azure) and services (IAM, compute, storage, databases) Familiarity with version control systems (Git), scripting languages (PowerShell, Bash), and automation tools **Requirements:** Business level Japanese. You’ll be communicating both internally with Japanese speaking employees, and also with external vendors as the lead contact person. 3+ years of experience in systems administration in a fast-paced IT environment, including Google Workspace Experience in establishing security policies and documentation for an organization or company Strong understanding of networking principles and protocols (DNS, DHCP, VLANs, VPN) Knowledge of cybersecurity best practices, tools, and procedures Experience with SaaS tool management (e.g., Slack, Office365, Zoom, etc.) Experience with hardware provisioning, troubleshooting, and inventory management Excellent track record demonstrating organizational skills, multitasking adeptness, and initiative Demonstrated critical thinking and problem-solving skills **Nice to have:** While not specifically required, tell us if you have any of the following. Hands-on experience with cloud platforms (GCP, AWS, or Azure) and services (IAM, compute, storage, databases) Familiarity with version control systems (Git), scripting languages (PowerShell, Bash), and automation tools