Senior Product Manager

**About the company:** Kraken Minato-ku, Tokyo We believe energy should be better - for you and the environment. We’re a leading energy technology company providing a better experience for our customers through transparency, honesty and simplicity. **Responsibilities:** Be the product manager of the Engine squad within the Kraken Flow product group. Work closely with your APAC-based squad and help shape a strong regional product culture. Collaborate closely with developers to ensure that complex technical challenges are met in a way that ensures scalability, resilience, performance. Drive the development process, ensuring that products are delivered on time and meet the highest quality standards. Participate in strengthening the overall product group in close collaboration with your globally distributed team of fellow PMs. Work with stakeholders to align product goals with business objectives and customer needs. You’ll work in an international team with people from timezones between the US and New Zealand. Given that you’ll be the first PM in APAC, collaboration particularly with members in the EU timezone will be frequent. As such, you should also expect to have occasional out of hour calls with teams, as well as be familiar with working asynchronously. As your product develops and matures, your day to day will likely be: Liaise with tech, our clients and others to identify how best to manage your product. You’ll spot problems, take ownership and see them through to resolution. Gather technical requirements from internal and external stakeholders, define the approach and help write PRDs and tickets so developers can hit the ground running. Coordinate discussions on technical proposals and use your own technical understanding to cut through complexity. Own the backlog of work to support development of your product. We use Asana to keep track and prioritise what’s up next. Report on the progress of products and projects, including new features and your team’s roadmap, across the wider organisation. This involves building, maintaining, and updating success metrics and KPIs to effectively measure and communicate the success and impact of our initiatives. Help teams that are working on front-line support to quickly resolve issues. Contribute to improving the product management community at Kraken, including thinking strategically and supporting other team members. Requirements Prior experience in product management/ technical product management Background in software development, enabling you to be involved in technical conversations and understand nuanced tradeoffs when it comes to system robustness and performance. Excellent written and verbal English communication skills, capable of interacting with individuals at varying levels of technical expertise. A confident communicator, comfortable collaborating with international teams to achieve global objectives. A self-starter with a proactive approach, who sees problems and feels compelled to solve them, can self-learn, and engages with various people in the business to understand global operations. Highly organised, methodical, and clear in ensuring projects progress smoothly from inception to completion. Demonstrated ability to manage products from conception through to launch. Adaptability to thrive in a dynamic, ever-changing environment. Willingness to roll up your sleeves and dive into tasks, from doing your own data analysis, mocking up prototypes, or exploring our logging system. We’re looking for people with a variety of skills and experience to build our team, so if you fit some (and not all) of the criteria, please do apply. Nice to haves While not specifically required, tell us if you have any of the following. Fluency in Japanese, so you can directly communicate with local customers. Experience in working with workflow engines, python, event queues or database performance optimization. Experience in a fast-paced start-up or scale-up setting. APPLY FOR THIS POSITION DO YOU NEED MORE INFO? ASK A QUESTION Meet Kraken's Developers Succeeding as a Senior Engineer at Kraken with Jos Vennik Jos is a senior software engineer and team lead of the payments and collections team at Kraken. He is also a line manager and a tech lead. Jos tells us about the environment at Kraken, what his job involves, and what makes working there so rewarding. Read their story... Why Kraken is an award winning workplace with Polly Sutcliffe Polly Sutcliffe came to Japan on the JET programme. After working as a translator, she pivoted her career through a coding bootcamp. Now she's a frontend developer at Kraken, where she works on their consumer-facing portal. Read their story... **Requirements:** Prior experience in product management/ technical product management Background in software development, enabling you to be involved in technical conversations and understand nuanced tradeoffs when it comes to system robustness and performance. Excellent written and verbal English communication skills, capable of interacting with individuals at varying levels of technical expertise. A confident communicator, comfortable collaborating with international teams to achieve global objectives. A self-starter with a proactive approach, who sees problems and feels compelled to solve them, can self-learn, and engages with various people in the business to understand global operations. Highly organised, methodical, and clear in ensuring projects progress smoothly from inception to completion. Demonstrated ability to manage products from conception through to launch. Adaptability to thrive in a dynamic, ever-changing environment. Willingness to roll up your sleeves and dive into tasks, from doing your own data analysis, mocking up prototypes, or exploring our logging system. We’re looking for people with a variety of skills and experience to build our team, so if you fit some (and not all) of the criteria, please do apply. **Nice to have:** While not specifically required, tell us if you have any of the following. Fluency in Japanese, so you can directly communicate with local customers. Experience in working with workflow engines, python, event queues or database performance optimization. Experience in a fast-paced start-up or scale-up setting. APPLY FOR THIS POSITION DO YOU NEED MORE INFO? ASK A QUESTION Meet Kraken's Developers Succeeding as a Senior Engineer at Kraken with Jos Vennik Jos is a senior software engineer and team lead of the payments and collections team at Kraken. He is also a line manager and a tech lead. Jos tells us about the environment at Kraken, what his job involves, and what makes working there so rewarding. Read their story... Why Kraken is an award winning workplace with Polly Sutcliffe Polly Sutcliffe came to Japan on the JET programme. After working as a translator, she pivoted her career through a coding bootcamp. Now she's a frontend developer at Kraken, where she works on their consumer-facing portal. Read their story...